I want to return my custom built order?Updated 9 months ago
You can return your custom order up to 30 days after the purchase date but there will be a $30 custom fee applied. This is due to the unique item handmade nature. Canceling an order creates waste as we cannot resell bespoke items.
Products with confection flaws or products malfunctioning under regular use will apply for replacement or full refund. Product damage as a result of abuse, misuse, improper repairs/maintenance, installation, or alteration/modification will also be void of our return policy and warranty.
For US Returns please ship your items to the following address along with your RMA #
Vaja Returns USA
13830 SW 127th CT
Miami, FL 33186
For further assistance, please contact [email protected], we'll be happy to assist you.