We ship worldwide from multiple locations to ensure faster delivery:. United States: Orders are fulfilled from different US-based warehouses. Europe: Orders are shipped directly from our hub in Madrid, Spain. Rest of the World: Orders are processed f
Yes! We’ve shipped to more than 100 countries and are happy to send Vaja anywhere in the world. If you don’t see your country listed at checkout, just email [email protected] and we’ll be happy to add it.
All European orders, shipped out from Madrid, Spain have all the import duties and taxes included. Orders from the UK, Switzerland or any other non-EU or US countries that fall under ‘rest of the world’ will not have duties included. For US customers
If your order is not yet fulfilled we may be able to edit your shipping address prior to shipment. Please reach out immediately to [email protected] with your order number in the subject line and the new address in the body of the email. Orders t
Yes. Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
US orders typically arrive within 2 to 5 business days once shipped. Delivery times may vary slightly depending on your location and the selected shipping method at checkout.
Due to their bespoke nature, it takes 25-30 days to handcraft a custom Vaja case from start to finish. Delivery times will be dependent on your location. Feel free to Please reach out to [email protected] with any questions.
European orders ship directly from our hub in Madrid, Spain. Delivery usually takes 2 to 7 business days, depending on the destination country.
Orders shipped to the rest of the world are fulfilled from Buenos Aires, Argentina or Spain, depending on your location. Delivery times vary but generally range from 4 to 7 business days.